A search built around the actual work
We begin with duties, licensing, product lines, systems, compensation, location and the outcomes the new hire must own. That creates a useful scorecard before sourcing begins.
Service and operations talent
Insurance Customer Service Staffing
Find professionals who can handle client questions, policy changes, documentation and follow-through with accuracy and empathy.
Organizations we support
Built for insurance employers
- Agencies
- Carriers
- Call centers
- Policy service teams
Search coverage
Roles and hiring needs
- Customer service representatives
- Policy service specialists
- Claims intake
- Administrative support
How we work
A disciplined recruiting process, shaped for insurance.
Insurance context in the screening conversation
Candidates are evaluated for communication, motivation, relevant insurance knowledge, work history and the practical fit factors that often determine whether a placement lasts.
Direct-hire reach across the United States
Our professional and specialized direct-hire recruiting extends nationwide. Temporary and evaluation-hire services are available where permitted through the appropriate Express Employment Professionals office.
Related expertise
Continue exploring
Insurance Account Manager Recruiters
Insurance account manager recruiting for commercial and personal lines teams.
ExploreTemporary Insurance Staffing Through the Express Network
Temporary and evaluation-to-hire insurance staffing support through the Express network.
ExploreInsurance Agency Staffing & Recruiting
Insurance agency staffing for producers, account managers, CSRs and agency leaders.
ExploreNationwide insurance recruiting
Tell us which insurance seat is costing you time.
Start with the role, location, licensing needs and what success looks like.